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Measuring Advice 

Use a metal tape measure for accuracy and record measurements width by height in millimetres. For extra advice we have measuring guides that explain how to measure for your chosen product. Please provide an accurate tight measurement, we take the necessary deductions here at the factory. 

Size Not Available 

Check that you are entering your sizes in millimetres e.g. 1 metre is 1000mm. Alternatively the size you are attempting to enter may be outside of spec (too small or too big). Please also do not add in decimal points or mm. 

Multiple Products Ordered

If you have placed orders for various products e.g. sunscreens and venetians in one order, or the same blind but in different colours please be aware that you will receive multiple deliveries. Each department dispatches orders as they are completed. Once your order is dispatched you are notified via email with tracking details. 

Non-Rural Delivery  

Orders with blinds under 2500mm wide are free if delivered to a non-rural address. 

Non-rural deliveries that contain a blind or blinds 2500mm wide and over have a single $30 charge for the entire order (not per blind) due to transport costs.

Rural Delivery

Orders addressed to a rural address have a $10 charge per order. 

Rural deliveries with a blind or blinds 2000mm wide and over have an additional single $50 charge for the entire order (not per blind) due to transport costs. 

*If you can provide a non-rural delivery address where you can collect items from it is strongly advised for a quicker delivery timeframe. 

Once your order is complete and leaves the factory you will be notified via email. You will receive tracking details which you can enter in to the Peter Baker Track and Trace website www.pbt.com to trace delivery. If you have placed orders for various product they will be dispatched separately as they are ready. If you are in our local area we deliver product to your door or you can arrange to collect. 

Manufacture Turnaround 

Blinds have individual manufacture lead-times, if we are experiencing a particularly busy period that effects the standard turnaround we will list this on the website otherwise standard manufacture time is as follows: 

7-10 working days for most blinds 

10-14 working days for Roman blinds

Returns Policy

Once you have placed your order we are unable to refund for change of mind, all orders are custom made. If blinds are proven faulty we will provide a replacement free of charge under the Consumers Guarantees Act.

Miss-Measure

If you do miss-measure please contact us for advice so we can see if there is an easy solution. We are more than happy to help where we can. Please call us on 0800353044 or email us cs@budgetblinds.co.nz to discuss. If you are unsure with anything to do with the measuring or ordering process please get in touch we are happy to answer all your questions. There are detailed measuring guides online also. 

Warranty

All blind componentry and manufacture comes with a five year warranty. Blind fabrics are covered by individual fabric supplier warranties. In the event of a fabric issue we will contact manufacturer and take appropriate steps to sort out the problem.