FAQs

Here you will find helpful answers to your questions!

Firstly please check the size you are entering. All measurements must be entered as millimetres if you are entering as centimetres or using decimal points the message NOT AVAILABLE will show on all colour options. For Example 1.6m is 1600mm. So please use millimetres and enter 1600 in to the allocated box. 

The other reason can be that the sizes you have entered are outside the specifications of the product for example if  a roller blind fabric has (max width 2800mm) in the description you cannot order a blind larger than this size. Please call us if you have any questions.

All product turnaround varies. Refer to individual products for the turnaround time. In general the manufacture time for blinds is 7-10 working days, with the exception of Roman blinds which has a manufacture time of 10-14 working days. Vision and Visage blinds require fabric that is imported from the UK so we allow an extra week on top of the standard 7-10 working days. Please allow for the delivery period depending on your location. 

We have a a quick turnaround because we manufacture these products ourselves and we keep a wide variety of fabrics and componentry required in stock. 

You need to place all orders online. This generates an order and sends you the relevant order confirmation details. You can visit or contact the showroom between 8.00am - 4.30pm for advice 0800-353-044