Non-Rural Delivery

Non-Rural deliveries with blinds under 2350mm wide qualify for free shipping, delivered by Aramex Courier.

Non-Rural deliveries with blinds over 2351mm wide have a $69 fee per order, delivered by PBT Transport.

Rural Delivery

Rural deliveries with blinds under 1450mm wide have a $17.25 charge per order, delivered by Aramex Courier.

Rural deliveries with blinds over 1451mm have a $92 charge per order.

If you can provide a non-rural address where you can collect items from it is strongly advised.

Depot Collection

If you pick this option you will be notified by email on the day your blinds leave our factory along with a tracking consignment number. You need to have the consignment number handy for depot collection. The depot themselves will notify you when your item is ready for collection. But please also keep a close eye on the tracking as that too will tell you the status of the delivery. If you have any concerns, please don’t hesitate to contact us and we can look into it for you.

Manufacture Lead-times

We pride ourselves on being efficient and we know everyone wants their orders as soon as possible. Our typical manufacture lead-times are usually a maximum of 14 working days from date of order. Please take into account public holidays and weekends as not being working days.

Some departments can be busier that others depending on demand and as such we usually dispatch items as they are ready rather than holding on to part of an order to wait for the entire order to ship. Your tracking will notify you of what has been sent.

Please note we process orders in order of date received to ensure each order is completed with the date ranges specified. If we have to order in fabric or componentry to complete your order it could add to the lead-time, if your order is affected by a backorder and cannot be fulfilled within the specified lead-time our customer service team will be in touch to discuss options with you.

14 working days for most blinds

14-20 working days for Roman and Allusion Blinds